At Buddha Bros LA, we are committed to providing a fast, secure, and discreet shipping experience. Please review our shipping policy below for important information regarding order processing, delivery, and responsibilities.
1. Order Processing
All orders are processed within 1–3 business days after payment is received and confirmed. Orders are not processed or shipped on weekends or holidays. Once your order has been processed, you will receive a confirmation notification.
2. Shipping Methods
We offer reliable shipping options to ensure your order arrives safely. Shipping times may vary depending on your location and the shipping method selected at checkout. Estimated delivery times are provided for guidance only and are not guaranteed.
3. Discreet Packaging
Your privacy is important to us. All orders are packaged securely and discreetly, with no indication of the contents on the outside of the package.
4. Shipping Times
Delivery times may vary based on your location, carrier delays, and external factors. While we strive to deliver your order as quickly as possible, we are not responsible for delays caused by shipping carriers or unforeseen circumstances.
5. Tracking Information
When available, tracking details will be provided once your order has been shipped. It is the customer’s responsibility to monitor the shipment and ensure timely receipt of the package.
6. Incorrect Shipping Information
Please ensure that all shipping details are accurate at checkout. We are not responsible for orders that are delayed, lost, or delivered to the wrong address due to incorrect or incomplete information provided by the customer.
7. Lost or Delayed Packages
If your order is significantly delayed or appears to be lost, please contact us and we will assist you in resolving the issue with the carrier. However, we cannot guarantee replacements or refunds for packages lost due to carrier issues.
8. Delivery Responsibility
Once an order has been shipped, responsibility for the package transfers to the customer and the shipping carrier. Please ensure that someone is available to receive the package at the delivery address.
9. Contact Us
If you have any questions about shipping or your order status, please contact our support team through our website. We are here to assist you and ensure a smooth delivery experience.